Frequently asked questions

Is Play Health free?

Play Health is provided through your clinic. There’s no cost to you to use the app as part of your care.

Who can see my data?

Your data is private to you and the care team you’re connected with. It isn’t sold or shared for advertising. You can review and manage sharing in Settings.

Do I need a wearable?

No. A wearable makes tracking easier by bringing in data automatically, but you can use Play Health entirely by logging things yourself.

Can I use Play Health on more than one device?

Yes. Sign in on your phone and the web and everything stays in sync.

How do I change my notifications?

Go to Settings → Notifications to turn reminders on or off and choose when you get them.

How do I delete my account?

You can request account deletion from Settings. If you have trouble, contact your care team or reach out through the app.

Still stuck? See Troubleshooting.